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Privacy Policy

Last updated: January 22, 2026

1. Introduction

RecyCool Concepts ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and mobile application (the "Service").

2. Information We Collect

Personal Information

We collect information you provide directly, including your name, email address, phone number, address, and payment information when you register or create a pickup request.

Uploaded Images

We collect and analyze images of plastic waste you upload for our AI estimation service. These images are processed to identify plastic types and estimate value.

Usage Information

We automatically collect information about your device and how you interact with our Service, including IP address, browser type, pages visited, and timestamps.

3. How We Use Your Information

  • To provide, maintain, and improve our Service
  • To process your pickup requests and payments
  • To analyze plastic waste and generate estimates
  • To communicate with you about your account
  • To prevent fraud and ensure security
  • To comply with legal obligations

4. Data Security

We implement bank-level encryption and industry-standard security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our Service. You can request deletion of your data at any time by contacting us.

6. Third-Party Services

We may use third-party services for payment processing, cloud storage, and analytics. These services are bound by their own privacy policies and we are not responsible for their practices.

7. Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at privacy@RecyCool Concepts.com.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@RecyCool Concepts.com
Address: RecyCool Concepts, Nigeria